Yes! We offer COD on all eligible products across India, except for Arunachal Pradesh, Jammu, Jammu & Kashmir, Manipur, Meghalaya, Nagaland, and Sikkim.
Tracking your order is easy! Once your order is shipped, we’ll send you a confirmation email with a tracking number. You can use this number to track your order’s status on our Order Tracking page.
We accept major credit cards (Visa, MasterCard, American Express) and PayPal for secure and convenient payments.
Yes, we provide free shipping across India, except for the states listed above. Customers in those regions can contact us for alternative delivery options.
You can reach our friendly customer support team through our Contact Us page, where you’ll find a contact form and our email address. We’re here to assist you with any questions or concerns you may have.
Orders are usually dispatched within 1–2 business days. Delivery takes 3–7 business days, depending on your location and courier service.
Orders can be canceled before they are shipped. Once shipped, you can refuse the delivery, but please note this may affect future COD orders.
Yes, you can request a return or refund within 3 days of delivery — but a clear box-opening video is mandatory for approval. The product must be unused and in its original packaging.
This helps us verify the condition of the product at the time of delivery, ensuring a smooth and fair return process for both you and us.
Yes, we offer online ordering with shipping options available. Contact us for more information.
Currently, we only ship within India.
Creating an account is easy! Simply click on the “Sign Up” link at the top of the page and follow the prompts to enter your information. You’ll then have access to order history, wishlists, and faster checkout.
Yes! All our toys are safe, eco-friendly, and designed to encourage learning, creativity, and development.
Yes, you can — but only if your order hasn’t been shipped yet.
If you need to change your shipping address, please contact us immediately at support@kaadees.com or via WhatsApp with your order ID and the new address.
Once the order has been dispatched, we won’t be able to change the address, but you can coordinate with the courier for possible re-routing.
Kaadees is an Indian homegrown brand bringing thoughtfully designed toys to parents who care about creativity, safety, and sustainability.
